Nurse Manager Engagement: Strategies for Excellence and Commitment

Nurse Manager Engagement: Strategies for Excellence and Commitment is based on the groundbreaking and highly regarded national "Nurse Engagement Study" project funded by The Robert Wood Johnson Foundation. The book builds upon the key ideas in the study by including examples from Dr. Mackoff’s conversations and key teaching points from her work with several hundred nurse managers in the three years following this innovative study. Nurse Manager Engagement offers a groundbreaking approach—one that distinguishes it from other nurse management books by a focus on building a model of the solution rather than a description of the problem. It focuses on the crucial role of the nurse manager in engaging staff nurses and building a pipeline for future nurse leadership.

Table of Contents

Acknowledgements  
About the Author  
  Chapter 1  Begin in the middle
  Chapter 2  Individual behaviors linked to Line of Sight
  Chapter 3  The Signature Behaviors of Emotional Mastery
  Chapter 4  CNOs on Signature Behaviors
  Chapter 5  Signatures of Organizational Culture
  Chapter 6  What Do Nurse Managers Really Want?
  Chapter 7  The Practice of Engagement: Actionable Ideas
Glossary  
References  
Appendix A  Full Interview Transcript
Appendix B  Full Interview Transcript
Appendix C  Full Interview Transcript

Product #128683

Author: B. Mackoff

ISBN: 9780763785338