The Nurse Manager's Guide to an Intergenerational Workforce

Veterans, Baby Boomer, Generation X and Millennials are in the workforce side by side. There has never before been a time in history where this has happened. The great differences in beliefs, work habits, attitudes, and expectations have proven to be challenging for nurse leaders. The older generations are willing to works longer hours, feel taken-for granted and are driven. The younger generations often think they know it all and may struggle to communicate in a team environment.

As part of the Nurse Manager’s Guide series, this how-to approach provides strategies and tools for the nurse manager when it comes to coaching their nurses in order to reduce conflict among each generational cohort of nurses. Ultimately, this will improve job satisfaction, organizational performance and patient care overall.

Table of Contents

Chapter 1 The Current Workforce

Chapter 2 Understanding the Generations

Chapter 3 Communications and Self Expressions

Chapter 4 Transition, Performance Management, and Succession Planning

Chapter 5 Recruitment and Retention Strategies

Chapter 6 How Does All This Impact the Patient?

Chapter 7 Conclusions

Product #128684

Author: B. Clipper

ISBN: 9781937554750

The Nurse Mangers Guide to an Inter-Generational Workforce