AACN News—July 2008—Chapters

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Vol. 25, No. 7, JULY 2008

Welcome to New Chapter Advisory Team Members

New Chapter Advisory Team (CAT) members began their two-year termJuly 1, 2008. The Chapter Advisory Team assists and coaches chapters in chapter management, leadership development, and promoting AACN’s key initiatives: Certification, Healthy Work Environments, and the Beacon Award. Contact your chapter adviser by e-mailing her at Region#@aacn.org.

Please join us in welcoming the following new CATs:

Region 1

Carla Hannon, MS, APRN, CCRN

Region 2

Majella Venturanza, RN, MA, CCRN
NY, Germany

Region 3

Patricia Daansen, RN, MSN, CCRN-CMC, CNA, BC

Region 7

Jean Uy, RN, MSN, CCRN, CS

Region 8

Debra McCann, RN, MSN, MBA, HC, CCRN, CNA-BC

Region 9

Cheryl Rockwell, RN, BSN

Region 11

Sherri Goldsmith, BSN, RN, CCRN

Region 12

Ruth Ann Moore, RN, MSN, CCRN

Region 14

Lynda Liles, RN, MBA, CCRN, CPHQ

Region 16

Marcia Kummer, RN, CCRN, C

CAT Co-Lead

Clareen Wiencek, RN, PhD, CNP

Board Liaison

Marian Altman, RN, MS, CCRN, ANP

The following chapter advisers are beginning the second year of their terms:

Region 4

Cindy Steinbach, RN, BSN, BC

Region 5

Roanna Payne, RN, BN, BS

Region 6

Marylee Bressie, RN, MSN, CCRN, CCNS, CEN

Region 10

Jodi Gunther, RN, CNS, MS, CCRN-CSC

Region 13

Pam Madrid, RN, CNS, MS, CCRN, CCNS

Region 15

Jamai Freeman, RN, BSN, CCRN

Region 17

Linda Martinez, RN, MSN, APRN-BC-CMC

Region 18

Melissa Hutchinson, RN, MN, CCRN-CMC, CCNS, CWCN


Karen Stutzer-Treimel, RN, MS, CCRN, APN-C
CA, China, Japan


Jan Teal, RN, BC, MSN, CCRN

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Happy Anniversary, Chapters

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What’s on Tap?

The Gold Coast Chapters of South Florida will present “A Wealth of Knowledge” July 17 and 18 at the Signature Grand, Davie. For more information, contact Julie Diane at julie@awealthofknowledge.org.

The Northeast Indiana Chapter will present a “CCRN/PCCN Review Course” July 14 and 15 at Lutheran Hospital, Fort Wayne. For more information, contact Laura Thompson at (260) 425-3346; lthompson@lutheran-hosp.com.

The Monticello Chapter will present “Summer Synergy: Skills, Substance & Success!” Aug. 8 at the University of Virginia School of Nursing, Charlottesville. For more information, contact Kristi Kimpel at (434) 243-7384; KDK6N@hscmail.mcc.virginia.edu.

Is your chapter planning a program or special event? Submit your information online at www.aacn.org > About AACN > Chapters > Chapter Resource Center > Chapter Forms.

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Videos From NTI 2008 Now Available Online

More than 9,200 acute and critical care nurses attended AACN's 2008 National Teaching Institute & Critical Care Exposition in Chicago. But thousands more remained at home to deliver excellent care to patients and families. NTI is a time for inspiration and renewal – and for the recognition all nurses deserve. So, go to www. aacn.org and click on NTI Videos in the upper left corner of the home page to sample the NTI experience.

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Addressing Workplace Issues in a Positive Way

When facing crucial confrontations in the workplace, the way in which we deal with these situations is important to turn a possible debate into positive dialogue, according to Stacy Nelson, speaker for the Sharon J. Connor Chapter Leadership Development Workshop keynote address at NTI 2008 in Chicago.

“When we care for people, we are willing to confront them,” Nelson said. “Confronting is a caring act and there are a discrete set of skills that we can all use to do this and do it well.”

Changing Persistent, Resistant Problems in the Workplace

Nelson discussed how to transform persistent and resistant problems in an organization by identifying and uprooting these issues in order to create change. Nelson said he adapted these principles from” Influencer:The Power to Change Anything,” the most recent book by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler, the authors of The New York Times best seller, “Crucial Conversations.”

“Don’t underestimate your power to begin changing the things that need to be changed,” Nelson said, “because you have more power than you think and you have great power when you know how to confront the issue and get the results you want.”

Putting Key Skills Into Action

One can nurture relationships within an organization by implementing specific skills and learning how to confront the deeply rooted problems, Nelson said.

“By choosing the ‘what’ and ‘if’ of a situation, we get to the root cause and we are then able to confront the right issue,” he said. “Possible signs that you are confronting the wrong issue may be if you are constantly discussing the same problem. If it doesn’t feel right it probably isn’t right and you should explore together why the issue isn’t getting resolved.”

He further suggested using the Content-Pattern-Relationship (CPR) system mentioned in “Influencer,” which allows one to identify the immediate problem, find the consistent behavior or concern, and then come to a conclusion about trust, competence and respect within a relationship.

Effect on Patient Safety

According to data presented in Silence Kills, about 50% to 80% of healthcare workers will stand by and watch a colleague ‘cut corners,’ make mistakes or demonstrate dangerous incompetencies. Only one out of eight people will actually confront the problem.

When the problem involved a physician, only one in 20 healthcare workers will confront the problem, according to Nelson.

“The few who do speak up will actually save lives and improve the overall performance of the hospital,” he said. “Crucial confrontations can be extremely powerful and a lot of people may say that they are ‘only one person,’ but don’t underestimate the power of one. One of the greatest advantages of crucial conversations is the ability to confront what needs to be confronted and to be able to do it in ways that nourish the relationship and yet deal with the issue that needs to be dealt with.”

The Chapter Leadership Development Workshop was co-sponsored by Covidien.

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The Role of the CAT

By Jan Teal, RN, BC, MSN, CCRN, and Cindi Noe, RN, MSN, Chapter Advisory Team Co-Leads

Chapters serve an important role in promoting AACN’s mission, with the support of the Chapter Advisory Team (CAT) and the national office. There are 19 regions with 19 CATs covering more than 240 chapters in the U.S., Germany, China and Japan.

CATs are liaisons and spokespersons for AACN chapters and leaders in their regions. Support includes:
• Strategic, financial and educational planning
• Chapter management – needs assessments, financial reporting, etc.
• Chapter leadership development
• Key initiatives – Certification, Healthy Work Environments, Beacon Award

Chapter advisers are key to ensuring effective communication among the AACN Board of Directors, national office staff and local chapters on the issues chapters face. They also collaborate with national staff to plan the Chapter Leadership Development Workshop (LDW) at NTI. CATs are volunteers who have served as chapter officers and have expert knowledge on chapter issues and trends in their regions.

CATs are responsible for communicating AACN’s key initiatives (Beacon, Certification and Healthy Work Environments) at the regional and local levels through many strategies: presentations, newsletters, e-mail and one-on-one mentoring of local chapter leaders. Many CATs assist in hosting regional leadership development workshops. Mirrored after the national program, regional LDWs bring local chapter leaders together with their chapter advisers in networking forums. Participants are educated on the AACN initiatives, and often the CAT will provide chapters with presentations and other tools so chapter leaders can share the information at the local level. Chapter Adviser Kay Luft, RN, MN, MS, CCRN, TNCC, and AACN board member Mary Stahl, RN, MSN, CCRN, CCNS-CMC, CNS-BC, provided Region 14 chapter leaders with information and strategies during their regional meeting. The networking was terrific as it allowed chapters to share their best practices with each other. A great example of meaningful recognition is the St. Louis Chapter’s annual certification awards banquet.

In 1999, the Heart of the Piedmont (N.C.) Chapter nearly disbanded. The chapter adviser and chapter leaders met to determine the chapter’s future. During strategic planning sessions and a SWOT analysis, Heart of the Piedmont decided they could be strong again. They refocused on certification, developed a new strategic plan and collaborated with High Point Regional Health System (HPRHS). This collaboration led to sponsorship of a national certification speaker and prepayment for certification fees for any critical care nurse interested in certifying. Since 1999, Heart of the Piedmont has hosted an annual certification review and a dinner for chapter members and High Point Regional staff. Chapter leadership also donated certification plaques to critical care units at HPRHS. The chapter continues to support certification and celebrates each certified nurse with a pinning and celebration of the nurse’s certification. The number of certified nurses in the Heart of the Piedmont Chapter continues to rise.

Next month we’ll share other examples of how chapter advisers can help chapters be successful. Please contact your CAT anytime at region#@aacn.org, or the national office at chapters@aacn.org; (800) 394-5995 ext. 365 or ext. 313.

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