A Community of Exceptional Nurses
Massachusetts General Hospital, Medical ICU Project: The Medical Intensive Care
A pamphlet welcoming the patients and families to the ICU, describing services available
and answering frequently asked questions.
Educational Tools - Patient/Family Education
Massachusetts General Hospital
Palliative Care Services
55 Fruit Street
Boston MA 02114
J. Andrew Billings, M.D.
How the grantee used this instrument:
This pamphlet contains a wealth of easily accessed information for families and
patients entering the ICU and perhaps facing end-of-life questions. The practical
help available for common problems (parking and child care), as well as a description
of services provided, methods of communication, ways to seek help, provide relief
during a time of stress.
family information, caregiver information, patient information, caregivers, family
To use this tool:
Please contact Massachusetts General Hospital for permission to use this tool.
Developed specifically for this project by the project team.
To view this tool:
The Medical Intensive Care Unit (MICU) - 3 page PDF
(Viewing PDF files requires downloading and installation of the free
Adobe Acrobat Reader.)
Posted: July 2006
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Promoting Excellence in End-of-Life Care was a national program of the Robert Wood Johnson Foundation
dedicated to long-term changes in health care institutions to substantially improve
care for dying people and their families.
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