A Community of Exceptional Nurses
Massachusetts General Hospital, Medical ICU Project: Structured Family Meetings
- Dealing with Conflict
A ten-point outline on structuring difficult family meetings when the patient is
in the ICU and the family is considering palliative care.
Educational - Clinician Education
Massachusetts General Hospital
Palliative Care Services
55 Fruit Street
Boston MA 02114
J. Andrew Billings, M.D.
How the grantee used this instrument:
A how-to guide for clinicians facing difficult family meetings. A ten-step outline
for planning and conducting a successful meeting for all attending.
meeting management, clinical information, family members, caregivers, care planning
To use this tool:
This tool is copyrighted. Please contact Massachusetts General Hospital for permission
to re-print this tool.
Developed specifically for this project by the project team.
To view this tool:
Structured Family Meetings - Dealing with Conflict
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Posted: July 2006
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Promoting Excellence in End-of-Life Care was a national program of the Robert Wood Johnson Foundation
dedicated to long-term changes in health care institutions to substantially improve
care for dying people and their families.
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