I was the co-author for a poster presentation titled "Optimizing Outcomes: The Healthy Work Environment Initiative in the Cardiovascular Intensive Care Unit." The poster was accepted by the ANCC Magnet Conference held October 2011, in Baltimore, Md.
We offered satisfaction surveys and possible future goals for improving healthy work environments. We provide coaching and mentoring for staff on difficult conversations and situations.
We encourage staff to attend forums or seminars on “Talking like a Leader” or “Communications Coaching”. We also offer pay compensation for these classes.
We implemented nursing huddles in our unit, which at times works in collaboration with the rest of the CICU team, to educate staff, ease stressful assignments and bring all members of the team together at some point during each day.