Improving Family Satisfaction and Participation in Decision Making in an Intensive Care Unit
Meredith Huffines, RN, BA, BSN; Karen Johnson, RN, PHD; Linda Naranjo, RN, DNP; Matthew Lissauer, MD; Marmie Fishel, MS, BA, BS; Susan Howes, RN, BSN; Diane Pannullo, RN, BSN, CHPN; Mindy Ralls, RN, BS, and; Ruth Smith, MHL, BCC
Improving Family Satisfaction and Participation in Decision Making in an Intensive Care Unit: Read Article
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Learning Objectives

At the completion of this program, you will be able to:
  • List the questions that guided this performance improvement initiative.
  • Describe the implementation steps to develop the communication algorithm
  • Discuss components of the 24-, 72-, and 96-hour care bundles

Continuing Education Information

CE ID: C1353
Total Contact Hours: 1.00
Pharma Hours: 0.0
Synergy Cat: B
Test Expires: 10/1/2017


Background: Survey data revealed that families of patients in a surgical intensive care unit were not satisfied with their participation in decision making or with how well the multidisciplinary team worked together. Objectives: To develop and implement an evidence-based communication algorithm and evaluate its effect in improving satisfaction among patients’ families.

Publication/Sponsor Information

Critical Care Nurse is an official publication of the American Association of Critical-Care Nurses (AACN), and copyright belongs to AACN. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage retrieval system without permission of AACN. For all permission requests, please contact the Copyright Clearance Center, Customer Service, 222 Rosewood Drive, Danvers, MA 01923. (978) 750-8400. The statements and opinions contained herein are solely those of individual contributors and not of the editors, AACN, or The InnoVision Group. The editors, AACN, and The InnoVision Group assume that articles emanating from a particular institution are submitted with the approval of the requisite authority, including all matters pertaining to human studies and patient privacy requirements.

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