Improving Family Satisfaction and Participation in Decision Making in an Intensive Care Unit
Learning ObjectivesAt the completion of this program, you will be able to:
- List the questions that guided this performance improvement initiative.
- Describe the implementation steps to develop the communication algorithm
- Discuss components of the 24-, 72-, and 96-hour care bundles
Continuing Education Information
Total Contact Hours:
Background: Survey data revealed that families of patients in a surgical intensive care unit were not satisfied with their participation in decision making or with how well the multidisciplinary team worked together.
Objectives: To develop and implement an evidence-based communication algorithm and evaluate its effect in improving satisfaction among patients’ families.
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