A Community of Exceptional Nurses
For every healthcare employee, the REAL healthcare reform lies in reversing incivility in the workplace. The Real Healthcare Reform: How Embracing Civility Can Beat Back Burnout and Revive Your Healthcare Career can help you do just that. It provides targeted, action-oriented information and specific exercises to help you understand the incivility epidemic, why it is happening and what you can do right now to make it stop. You will find the tactics and strategies you need to put civility to work and resolve the toxic atmosphere polluting your workplace.
The good news is that when you embrace civility, your patients benefit, too. Some of the most urgent issues affecting patient care--including unsafe staffing ratios, high employee turnover and poor communication between team members--can be turned around by eradicating incivility. In addition, because of the rise in workplace bullying, The Joint Commission recommends education for all healthcare staff members on appropriate professional behavior. This book is the answer to that recommendation.
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