A Community of Exceptional Nurses
Nurse Manager Engagement: Strategies for Excellence and Commitment is based on the groundbreaking and highly regarded national "Nurse Engagement Study" project funded by The Robert Wood Johnson Foundation. The book builds upon the key ideas in the study by including examples from Dr. Mackoff’s conversations and key teaching points from her work with several hundred nurse managers in the three years following this innovative study. Nurse Manager Engagement offers a groundbreaking approach—one that distinguishes it from other nurse management books by a focus on building a model of the solution rather than a description of the problem. It focuses on the crucial role of the nurse manager in engaging staff nurses and building a pipeline for future nurse leadership.
Acknowledgements About the Author Chapter 1 Begin in the middle Chapter 2 Individual behaviors linked to Line of Sight Chapter 3 The Signature Behaviors of Emotional Mastery Chapter 4 CNOs on Signature Behaviors Chapter 5 Signatures of Organizational Culture Chapter 6 What Do Nurse Managers Really Want? Chapter 7 The Practice of Engagement: Actionable IdeasGlossary References Appendix A Full Interview Transcript Appendix B Full Interview Transcript Appendix C Full Interview Transcript
Author: B. Mackoff
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