Exam Scheduling and Cancellation
Scheduling a Computer-Based Testing Appointment
You will receive a confirmation postcard and email after you have successfully applied for the exam. You may schedule an exam appointment online or by telephone once you receive the postcard or email.
If you have not received your postcard or email within eight weeks after applying for an exam, please contact AACN Customer Care at (800) 899-2226 or firstname.lastname@example.org.
Verify on your confirmation postcard that you are registered for the correct exam and promptly notify AACN Customer Care of any error. You may only take the exam for which you make the appointment; the exam type cannot be changed at the testing site.
Exams are administered by appointment only, Monday through Saturday, at 9:00 a.m. and 1:30 p.m.
Individuals are scheduled on a first-come, first-served basis. You must make your appointment at least four business days before the desired testing date.
Schedule online at www.goAMP.com or by phone at (888) 519-9901. Be prepared to confirm a date and location for testing and provide your AACN Customer ID #, preceded by the letter "C" in place of your social security number. This number will be on the label of your confirmation postcard.
AACN Certification Corporation does not collect social security numbers from candidates. When the appointment is made, you will be given a time to report to the site. You will not be sent an admission ticket, so make a note of the time and date.
Unscheduled walk-in candidates and those arriving more than 15 minutes after a scheduled appointment will not be admitted to the testing site.
Refer to the Certification Exam Policy Handbook for a list of days on which the exams are not offered.
Exam Rescheduling and Cancellation Policy
Once you have scheduled your exam with AMP, you may reschedule once within your 90-day eligibility period by calling AMP at (888) 519-9901. This request must be made at least two business days before your previously scheduled date according to the schedule below. There are no refunds or extensions for missed appointments.
|When exam is scheduled on:
||AMP must be called by 3:00 p.m. CT to reschedule exam by the:
If you are unable to sit for the exam within your 90-day eligibility period, you may call AACN Customer Care at (800) 899-2226 to request a 90-day extension. A $100 change fee is required.
If you contact AACN Customer Care to cancel your exam application after it has been processed, you will receive a refund minus a $100 processing fee.
If you are unable to sit for a scheduled paper and pencil exam at an NTI or TRENDS conference and notify AACN Customer Care prior to the exam date, you may reschedule for computer-based testing within your 90-day eligibility period. You will be charged the difference between the paper and pencil exam fee and the computer-based testing fee and notified when payment is due.
Alternatively, if you are unable to sit for an NTI or TRENDS paper and pencil exam or reschedule within your 90-day eligibility period, you may request a refund. The paper and pencil exam fee will be refunded minus a $100 processing fee.