AACN Chapter Leadership Development Workshop Case Study # 5 – Version 1

 

Case Study #5:

What’s the Buzz

(Fictitious) Chapter Name:

Greater Chapter of Queen Bees

# of Chapter Members:

Five

# of Chapter Officers and Board Members:

President, secretary, treasurer; all of the positions are filled.

Rural/Urban Area:

Rural

How active is this chapter?

Active in AACN the Greater Chapter of Queen Bees has been current with all of the chapter financials and updates.

Background Information:

The Greater Chapter of Queen Bees has been a chapter for 20 years. For the last eight years three nurses all from the same hospital have been the chapter leaders in the three positions listed and rotate at times if they need to.

They have a “hard time” recruiting new officers to the chapter, so decided to try something different. 

Conflict or Issues:

They host small dinner meetings at local restaurants where they recruit area nurses to speak. Each meeting has about 25 people who attend who they want to recruit to the chapter.

At the last dinner meeting a large hospital sent 20 nurses to attend. During the meeting the president asked the attendees this question:

“If money were no object, what is one thing this chapter could do that would benefit the nurses in our community to provide the best possible care to our patients? We’ll give you five minutes to think about it and then we want to hear your ideas — no matter how crazy or outlandish you think they might be — we want to hear them all!”

As the nurses began to think about it and talk amongst themselves, a steady buzz started around the room. You could see and feel the excitement that was being generated.

After the five minutes were up, everyone who had an idea shared it with the group — idea sharing only; no discussions about why or why not. Each idea was captured on paper.

After everyone shared their ideas, the president asked for volunteers to meet the next week to review and categorize the ideas, and then brainstormed ways to possibly make them happen, with the promise to share the outcome of that work with everyone so they could vote for their top choices. Several chapter members and seven nurses from the large hospital volunteered for the task.

From this exercise, a new annual plan was developed by and for the chapter.

Things you need to know about this chapter:

The outcome from doing something different: The chapter gained 15 new members, half from the large hospital — three of those people ran for election to the board.

Solution(s):

Participants: Identify the HWE standard(s) that would apply to this scenario and how you would operationalize them as you consider possible solutions.


(X) Skilled Communication
(X) True Collaboration
(  )  Effective Decision Making
(X) Appropriate Staffing
(X) Meaningful Recognition
(X) Authentic Leadership
 

Skilled Communication

  • Getting the message out, getting feedback
  • Pursued ideas, asked for volunteers
  • Recognizing need to try something different

Authentic Leadership

  • Respect others ideas/opinions
  • Shared feedback and follow up

Meaningful Recognition

  • Accepting ideas
  • Appropriate Staffing
  • Bringing in additional resources

True Collaboration

  • Changing venues for meetings (neutral ground)

Motivation: career clinical ladder, professional development (career)

  • Preceptors can be a gateway to focus new grads to AACN
  • Help them to see what is in it for them — career advancement, knowledge
  • Seek out sponsors to aid financially the smaller/rural chapters
  • Encourage director — engagement
  • Use for recruitment/retention
  • Use resources to reach out