The story
"I was about to contribute to a system that
wasn't working. I had ordered a bedside
commode and was told Central Services
was too busy. Though I had patients, I was
about to leave the unit to pick it up. Then I
thought, 'What's wrong with this picture? Nurses
are an invaluable resource-in short supply.'
Instead I worked with the supply manager to
create a better system. When we engage in finding
solutions with our colleagues, more than processes
are improved. Cultures change. Work environments
get healthier."
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