Director: Nancy Freeland

Nancy Freeland, RN, MS, CCRN
Senior Clinical Nurse Specialist

University of Rochester Medical Center, Strong Memorial Hospital
Rochester, N.Y.


Experience and Activities

Chapter Membership

  • Western New York Chapter, 2012–present
  • Greater Rochester Area Finger Lakes Chapter, 2001–present
    • Board member, July 2010–present
      • Provide support and mentorship for chapter officers
    • President, July 2009–June 2010  

AACN Commitment and Involvement in the Past 3 Years

Includes how the candidate integrated AACN's mission and work into her current role and practice. Local and national volunteer activities are listed, if applicable.

  • Webinar Advisory Panel, 2013–present
  • Ambassador, May 2012–present
    • Promote AACN, its mission and values in my institution and across the state
  • Chapter advisor, Region 2, June 2011–present
    • Provide mentorship to AACN chapters in New York state
    • Co-planner, AACN Regions 2 & 3 Collaborative
      • Rochester, N.Y., 2013
      • Pittsburgh, 2011
  • Speaker, “Recognizing Generational Differences in Creating a Healthy Work Environment,” AACN Adirondack Chapter Summit on Acute & Critical Care Nursing, Albany Medical Center, Albany, N.Y., April 2012
  • Chapter Poster Abstract Review Panel, 2010–2011
  • Speaker, “Illuminating the Pathway: Local Chapter’s Role in the Beacon Journey,” NTI 2010, Washington, D.C. 

Key Professional Activities Outside AACN in the Past 3 Years 

Includes involvement with other professional organizations, teaching and/or speaking.

  • Chair, Critical Care Nursing Symposium Planning Committee, University of Rochester Medical Center, 2007–present
  • “The Nonverbal Pain Scale: An Evidence-based Tool Utilized to Measure Pain in Nonverbal Critically Ill Adult Patients,” University of Rochester Medical Center 1st Annual Nursing Practice Research Day, Rochester, N.Y., April 2013
  • “Grads to Grannies: Managing & Educating the Generations,” 18th Annual Pediatric Nursing Conference, Golisano Children’s Hospital, Rochester, N.Y., May 2011
  • South Eastern Nursing Staff Education Symposium (SENSES), Pinehurst, N.C. October 2010
    • “The Role of the CNS in Creating Healthy Work Environments”
    • “The DISCOVER Program for Mentoring New Nurses”

Issues Statement

Patient safety is at the forefront of many institutions’ goals and strategic planning in an effort to provide optimal patient outcomes in this challenging world of healthcare. In the critical care environment, advanced equipment with “smart” technology is used across the country to help foster patient safety and prevent serious errors.

In our busy intensive care units, relying on this technology alone without utilizing critical thinking, effective decision making and skilled communication can give nurses a false sense of patient safety and actually increase errors.

The healthy work environment standards that AACN established — skilled communication, true collaboration, effective decision making, appropriate staffing, meaningful recognition and authentic leadership — are the foundation for developing patient safety in critical care.

Nurses need to be vigilant and skilled in communicating and collaborating to ensure that we are working together with innovative technology to provide patient safety. Nursing leadership needs to recognize and support the need for appropriate staffing to avoid having nurses take shortcuts and not use critical thinking when making effective decisions about patient care.

Critical care nurses need to be relentless in pursuing and sharing evidence-based patient safety initiatives in their day-to-day practice. AACN has provided many forums for nurses to network and adopt best practices for patient safety through national conferences and webinars.

AACN has also encouraged and supported the idea of recognizing and celebrating successes, both big and small, related to achievements in patient safety. The responsibility for patient safety lies with all members of the healthcare team.

By embracing healthy work environment standards and working together as a multidisciplinary team to develop and monitor safe practices, we will see improved patient outcomes. AACN is a leader in promoting patient safety, but it takes a village.

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