Providing Safe, Sensitive Care to the LGBTQ Community

Author(s): Jennifer Detchemendy, RN, MSN, CCNS, CCRN

Contact Hours 1.07

CERP B 1.07

Expires Dec 31, 2023

Topics: Behavioral/Psychosocial, Equity, Diversity and Inclusion

Population: Adult

Role: Educator, Staff

Member: Free
NonMember: $10.00

Added to Collection

Activity Summary

Required reading for all learners: Implicit Bias impacts patient outcomes

This session explores myths and stereotypes about the LGBTQ population, addresses real and perceived barriers to open communication and we discuss recent changes to The Joint Commission standards about the LGBTQ patient. A roadmap for staff education, along with strategies to create a more inclusive environment that fosters open communication for LGBTQ patients and families, is presented. LGBTQ patient and staff stories are shared.


  • Explore common myths and negative stereotypes preventing effective relationships and communication between LGBTQ patients and healthcare providers.
  • Discuss unique healthcare issues and concerns within the LGBTQ patient population and proactive interventions to address these concerns.
  • Identify evidence-based strategies to create an inclusive environment and improve communication for LGBTQ patients in clinical practice.

Continuing Education Disclosure Statement

Successful Completion

Learners must attend/view/read the entire activity, read Implicit Bias impacts patient outcomes, and complete the associated evaluation to be awarded the contact hours or CERP. No partial credit will be awarded.


The American Association of Critical-Care Nurses is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

Provider approved by the California Board of Registered Nursing, Provider number CEP 1036, for 1.07 contact hours.

Accreditation refers to recognition of continuing education only and does not imply AACN, ANCC, or CBRN approval or endorsement of any commercial products discussed or displayed in conjunction with this educational activity.


Any relevant relationship between an ineligible company and an individual with the ability to influence clinical content will be identified by the Nurse Planner within the activity. Any relevant relationship between an ineligible company and an individual with the ability to influence clinical content has been mitigated.

AACN programming meets the standards for most states that require mandatory continuing education contact hours for license and/or certification renewal. AACN recommends consulting with your state board of nursing or credentialing organization before submitting CE to fulfill continuing education requirements.

Refund Policy

Continuing Education Activities are nonrefundable.