Leading Within Your Unit: Q&A on Strategies for Success

Part of AACN Critical Care Webinar Series

Presenter(s): Mary A Bylone, MSM,RN,CNML

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Webinar Summary

Nursing, like the rest of healthcare, is constantly evolving – and positive change is crucial to moving the profession forward. Clinical nurses are essential to creating positive change in the nursing unit. They are uniquely positioned to see the situations, processes and outcomes that need improvement, and to understand factors underlying “the way it is” and challenges to creating change. Nurses are also invaluable in designing change to fit the unit culture, and engaging peers and colleagues in embracing and sustaining change.

So why is change so difficult? This live webinar takes a Q&A approach to exploring opportunities, challenges and strategies for clinical nurses to effectively lead change in their units. Webinar presenter Mary Bylone will respond to real-time questions submitted by the audience during the webinar, providing recommendations and insights based on her experience and expertise in nursing and leadership.


  • Identify at least two things you’d like to change in your unit.
  • Define the people in your unit who are important collaborators when making practice changes.
  • Discuss two potential barriers to making changes in your unit and at least two approaches to address each barrier.


Mary A Bylone, MSM,RN,CNML

Mary A Bylone, MSM,RN,CNML

As the president of Leaders Within, Mary Bylone provides education, coaching and consulting to help develop authentic leaders and create healthy work environments. Previously, she held the position of regional vice president, patient care services, East Region for Hartford Healthcare in Connecticut. Her career spans a variety of nursing leadership positions, including chief nursing officer, assistant chief of clinical operations, administrative and clinical nursing director, critical care services manager and nurse manager. Bylone frequently lectures and writes about AACN’s Healthy Work Environment standards and is a contributing author of AACN’s “Essentials of Nurse Manager Orientation" e-learning course. She holds a Master of Science in management, a post-graduate certificate in human resource management and CCRN alumnus status, and is a past member of AACN’s board of directors. She is also a Certified Nurse Manager and Leader (CNML).

Continuing Education Disclosure Statement

Successful Completion

Learners must attend/view/read the entire activity and complete the associated evaluation to be awarded the contact hours or CERP. No partial credit will be awarded.


This activity has been reviewed by the Nurse Planner. It has been determined that the material presented here shows no bias. No conflicts of interest have been identified for any individual with the ability to influence the content of this activity. Accreditation refers to recognition of continuing education only and does not imply AACN or ANCC approval or endorsement of any commercial products discussed or displayed in conjunction with this educational activity.


The American Association of Critical-Care Nurses (AACN) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's (ANCC's) Commission on Accreditation, ANCC Provider Number 0012. AACN has been approved as a provider of continuing education in nursing by the California State Board of Nursing (CBRN), California Provider number CEP 1036. This activity is approved for 0.00 contact hours.

AACN programming meets the standards for most states that require mandatory continuing education contact hours for license and/or certification renewal. AACN recommends consulting with your state board of nursing or credentialing organization before submitting CE to fulfill continuing education requirements.

Refund Policy

Continuing Education Activities are nonrefundable.