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3 to 5 Out on Time

Banner Desert Medical Center (Mesa, Arizona)

CSI Summary

Available only to registered AACN.org users.

CSI Presentation

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CSI Toolkit

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Added to Collection

Project Topic

Standardized reporting

CSI Participants

Jennifer Barbosa, RN, BSN
Katie Boney, RN
Susamma James, RN, BSN
Ntumba Kabongo, RN, BSN

Project Goals/Objectives

  1. Decrease incidental overtime due to lengthy shift report by 20 percent
  2. Reduce report time to 3-5 minutes with each patient for a total report time of 25 minutes during shift change
  3. Create a standardized report sheet for better communication

Project Outcomes

  1. Decreased time-over-shift hours
  2. Improved staff satisfaction with communication
  3. Improved teamwork
  4. Improved shift relations
  5. Increased staff awareness of time-over-shift
  6. Increased knowledge of plan of care
  7. Increased staff accountability

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Permission to Reuse Materials
The materials associated with this AACN Clinical Scene Investigator (CSI) Academy project are the property of the participating hospital noted above, not AACN. Requests to use content contained in the CSI team’s summary, presentation or toolkit should be directed to the hospital. We suggest reaching out to the hospital’s Communications, Marketing or Nursing Education department for assistance.

The AACN CSI Academy program supports change projects based on quality improvement methods. Although CSI teams seek to ensure linkage between their project and clinical/fiscal outcomes, data cannot be solely attributed to the project and are estimations of impact.