Bedside Reporting

Banner Boswell Medical Center (Sun City, Arizona)

CSI Summary

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CSI Presentation

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CSI Toolkit

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Added to Collection

Project Topic

Bedside reporting implementation and patient inclusion

CSI Participants

Olivia Del Rosario, RN, BSN
Deborah Golden, RN, BSN
Angelina Mendivil, RN, MSN, CHFN

Project Goals/Objectives

  1. Improve quality by involving patients in report by June 2016
  2. Improve safety for patients by decreasing negative patient events by June 2016
  3. Improve communication between nurses by standardizing report by July 2016
  4. Improve patients’ knowledge of their care by involving them in their report by June 2016

Project Outcomes

  1. Decreased nursing incremental overtime during the time period of Aug. 2015 to Aug. 2016
  2. Improved patient satisfaction via qualitative survey based on discharge phone call data

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The AACN CSI Academy program supports change projects based on quality improvement methods. Although CSI teams seek to ensure linkage between their project and clinical/fiscal outcomes, data cannot be solely attributed to the project and are estimations of impact.