Hurricane Maria – Support and Resources – Learn More

Bedside Team Check

WakeMed Raleigh Campus (Raleigh, North Carolina)

CSI Summary

Available only to registered AACN.org users.

CSI Presentation

Available only to registered AACN.org users.

CSI Toolkit

Available only to users with a paid AACN membership.

Added to Collection

Project Topic

Improving patient and family communication

CSI Participants

Veronica Coker, RN, BS, ADN
Robin Mitchell, RN, BS, ADN, CCRN
Kelley Reep, RN, BSN, CCRN-CMC
Taylor Smith, RN, BSN

Project Goals/Objectives

  1. To improve patient and family communication at the bedside
  2. To improve patient and family satisfaction
  3. To improve nurse-to-nurse accountability and consistency of care

Project Outcomes

  1. Reduced CVICU average length of stay (LOS) 0.07 day
  2. Reduced CICU average LOS 0.34 day
  3. These outcomes resulted in actual quarterly savings of $541,765,* with a project annual fiscal impact of $2.1 million.

Other factors may have contributed to decreased length of stay over this time period.

Sign in to AACN.org to download the complete presentation and project summary. Not an AACN.org registered user? Sign up today.




The AACN CSI Academy program supports change projects based on quality improvement methods. Although CSI teams seek to ensure linkage between their project and clinical/fiscal outcomes, data cannot be solely attributed to the project and are estimations of impact.