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Partners in Care United: Improving Communication Between PICU Staff Patients and Families

Riley Hospital for Children at IU Health (Indianapolis, Indiana)

CSI Summary

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CSI Presentation

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A group of Indiana PICU nurses significantly increased satisfaction scores and decreased length of stay by improving staff/patient/family communication.

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The AACN CSI Academy program supports change projects based on quality improvement methods. Although CSI teams seek to ensure linkage between their project and clinical/fiscal outcomes, data cannot be solely attributed to the project and are estimations of impact.