Teamwork Leads to Dreamwork

Sharp Memorial Hospital (San Diego, California)

CSI Summary

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CSI Presentation

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CSI Toolkit

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Project Topic

Staffing and resource reallocation

CSI Participants

Rendell Beltran, RN, BSN
Boni Bogart, RN, BSN, PCCN
Teresa Sao, RN, ADN
Julie Tarbell, RN, BSN

Project Goals/Objectives

  1. To decrease patient falls 5 percent
  2. To increase staff’s perception of adequate staffing 10 percent
  3. To decrease employee injuries 5 percent
  4. To increase patient perception of staff responsiveness to needs 10 percentiles on HCAHPS scores

Project Outcomes

  1. Reduced patient falls 50 percent
  2. Increased staff’s perception of adequate staffing 43 percent
  3. Reduced staff injuries 81 percent
  4. These outcomes resulted in an estimated annual fiscal impact of $1,086,147.

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Permission to Reuse Materials
The materials associated with this AACN Clinical Scene Investigator (CSI) Academy project are the property of the participating hospital noted above, not AACN. Requests to use content contained in the CSI team’s summary, presentation or toolkit should be directed to the hospital. We suggest reaching out to the hospital’s Communications, Marketing or Nursing Education department for assistance.

The AACN CSI Academy program supports change projects based on quality improvement methods. Although CSI teams seek to ensure linkage between their project and clinical/fiscal outcomes, data cannot be solely attributed to the project and are estimations of impact.