The Noise Pollution Solution

Seton Medical Center Williamson (Round Rock, Texas)

CSI Summary

Available only to registered AACN.org users.

CSI Presentation

Available only to registered AACN.org users.

Added to Collection

Project Topic

Improved patient satisfaction

CSI Participants

Marica Baricuatro, RN, BSN, CCRN
Soumaly Rattanasavanh, RN, BSN, CCRN
Lisa Thackerson, RN, ADN, CNRN
Maricelle Thornton, RN, BSN

Project Goals/Objectives

  1. To decrease noise pollution at night in the intensive care unit in order to increase patient satisfaction
  2. To increase HCAHPS scores, specifically Hospital Environment/Quiet to 78.21 percent by May 2014 (currently zero to 66.67 percent)
  3. To increase patient loyalty scores to consistently stay higher than 80 percent
  4. To decrease length of stay (LOS)

Project Outcomes

  1. Achieved strong post-project survey results:
    • 93 percent of staff found the project education helpful
    • 65 percent of staff experienced positive outcomes for patients
    • 75 percent of staff will continue to use the plan of care
  2. Decreased overnight sound level significantly post-intervention

The AACN CSI Academy program supports change projects based on quality improvement methods. Although CSI teams seek to ensure linkage between their project and clinical/fiscal outcomes, data cannot be solely attributed to the project and are estimations of impact.

Sign in to AACN.org to download the complete presentation and project summary. Not an AACN.org registered user? Sign up today.