Article A2592

The Get to Know Me Board in the Neonatal Intensive Care Unit: A Mixed-Methods Study

Author(s): Christine L. Byerly, BSN, RNC-NIC, Stephanie Levy, DNP, NNP-BC, Paul Thurman, PhD, RN, ACNPC, CCNS, CCRN, CNE, and Gyasi Moscou-Jackson, PhD, MHS, RN

Contact Hours 1.00

CERP B 1.00

Expires Sep 01, 2028

Topics: Family-Centered Care

Population: Neonatal

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Activity Summary

Required reading for all learners: Implicit Bias impacts patient outcomes

The Get to Know Me board is a Patient and Family Centered Care intervention. Patients or their family members and friends enter the patient’s likes, values, and preferences on a Get to Know Me board displayed on the wall so that health care professionals can incorporate these preferences into the patient’s care. A pilot study showed that clinicians caring for adult patients found it easier to connect when using the Get to Know Me board and believed that the board strengthened their therapeutic relationship. Results of 2 additional studies indicated that Get to Know Me boards enhanced nurses’ perceptions of their caring behaviors, made patients “feel human,” and improved patient satisfaction. This mixed-methods study examined the effect of a neonatal intensive care unit (NICU)–specific Get to Know Me board on perceptions of empathy, trust, and satisfaction among nurses and families. Objective #1: Define the core components of patient- and family-centered (PFCC).

Objectives

  • Define the core components of patient- and family-centered (PFCC).
  • List nursing care actions that display patient- and family-centered care to family members in a Neonatal Intensive Care Unit (NICU).
  • Describe the impact of the NICU Get to Know Me board on nurses and family members compared to standard PFCC interventions.

Continuing Education Disclosure Statement

Criteria for Awarding Contact Hours

Learners must complete the entire activity and the associated evaluation AND read Implicit Bias impacts patient outcomes. No partial credit will be awarded.

Accreditation

American Association of Critical-Care Nurses is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
Provider approved by the California Board of Registered Nursing, Provider number CEP 1036, for {contactHours} contact hours.

Disclosures

The Nurse Planner has determined that no individuals with the ability to control content of this activity have relevant relationships with ineligible companies.

Activities with pharmacotherapeutic credit are to assist the APRN in fulfilling their education requirements for licensure and certification renewals.

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Continuing Education Activities are nonrefundable.