Contact Hours 1.00
CERP C 1.00
Expires Feb 19, 2028
Topics: Communication, Family-Centered Care
Activity Summary
Required reading for all learners: Implicit Bias impacts patient outcomes
Among health care workers, nurses interact the most with hospitalized patients and families, with up to 86% of nurses’ time being spent at the bedside. Nurses are highly trusted by the public and, by virtue of proximity, have the most opportunity for therapeutic communication. Bedside nurses generally receive little training on navigating difficult conversations despite the fact that patients and family members experience fear, pain, anxiety, and stress while in the hospital and need supportive interactions. Nurses and nurse practitioners are accessible to patients and have ample opportunities to make a significant impact on family emotional support and coping through their engagement. This article provides practical, evidence based strategies for improving the effectiveness of communication for patient and family emotional health.Objectives
- Articulate the importance of therapeutic communication when building rapport and trust within patient and family interactions.
- Identify at least one building block of therapeutic communication and understand the role it plays in health care communications.
- Recognize at least one communication strategy or tool that can be applied by nursing when communicating with pediatric patients and families.
Continuing Education Disclosure Statement
Criteria for Awarding Contact Hours
Learners must complete the entire activity and the associated evaluation AND read Implicit Bias impacts patient outcomes. No partial credit will be awarded.
AccreditationAmerican Association of Critical-Care Nurses is accredited as a provider of
nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
Provider approved by the California Board of Registered Nursing, Provider number CEP 1036, for
{contactHours} contact hours.
The Nurse Planner has determined that no individuals with the ability to control content of this activity have relevant relationships with ineligible companies.
Activities with pharmacotherapeutic credit are to assist the APRN in fulfilling their education requirements for licensure and certification renewals.
Refund PolicyContinuing Education Activities are nonrefundable.