Stop Communicate and Listen

Author(s): Christine Ellis, RN, CCRN Tamara Macilroy, BSN, RN, CCRN

CERP B 0.34

Expires Jun 04, 2027

Topics: Communication

This activity will NOT be recognized for ANCC and CA BRN accredited contact hours.

This activity will be recognized for Synergy CERPs hours for the education presented.

See Continuing Education Disclosure Statement for more information.

Added to Collection

Activity Summary

A new practical nursing smart phase note that can be added to throughout the nurses' shift was developed and used for consistent data sharing during rounds in a large cardiac intensive care and transplant unit. This tool decreased RN overtime by 22%, and improved provider satisfaction of communication. Nearly 90% of nurses surveyed believe the smart phase note has made practice easier and increased collaboration between ICU providers and nursing staff.

Objectives

  • Describe how a practical smart phrase note can increase unit efficiency and decrease overtime.
  • Describe how a smart phrase note can be used for consistent data sharing during rounds.

Continuing Education Disclosure Statement

Continuing Education Recognition Points (CERPs) are recognized by the AACN Certification Corporation, our credentialing arm, to encompass a wide spectrum of continuing education activities performed by nurses in high acuity and critical care and fulfill educational requirements for certification. Synergy CERP is a program exclusive to AACN for nurses wishing to recertify through AACN. State boards of nursing and other certification organizations may recognize CERPs as meeting CE Contact Hour requirements. We recommend consulting with the state board or credentialing organization before submitting CERPs to fulfill CEContact Hour requirements.