Resiliency and Emotional Intelligence: What COVID-19 Has Taught Us About Ourselves

Author(s): Michael H Ackerman

Contact Hours 1.00

CERP C 1.00

Expires Dec 31, 2024

Topics: COVID-19, Healthy Work Environment, Motivational & Personal Growth

Role: Staff

Member: Free
NonMember: $10.00

Added to Collection

Activity Summary

Let’s take a disruptive look at burnout and resiliency. An evidence-based evaluation of the causes of stress and burnout and strategies for resilience are discussed. COVID-19 placed tremendous strain on care providers. The relationship between resilience and emotional intelligence is well documented in the literature. Emotional intelligence can be learned and emotional intelligence assessment tools highlight many of the skills required to minimize burnout and reduce the need to resilience.


  • Describe the systematic causes of burnout and resiliency in a time of crisis.
  • Identify systematic solutions to minimize burnout and maximize resiliency.
  • Explain the role of emotional intellegence and emotional labor in mitigating burnout and promoting resiliency.

Continuing Education Disclosure Statement

Successful Completion

Learners must attend/view/read the entire activity and complete the associated evaluation to be awarded the contact hours or CERP. No partial credit will be awarded.


This activity has been reviewed by the Nurse Planner. It has been determined that the material presented here shows no bias. No conflicts of interest have been identified for any individual with the ability to influence the content of this activity. Accreditation refers to recognition of continuing education only and does not imply AACN or ANCC approval or endorsement of any commercial products discussed or displayed in conjunction with this educational activity.


The American Association of Critical-Care Nurses (AACN) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's (ANCC's) Commission on Accreditation, ANCC Provider Number 0012. AACN has been approved as a provider of continuing education in nursing by the California State Board of Nursing (CBRN), California Provider number CEP 1036. This activity is approved for 1.00 contact hours.

AACN programming meets the standards for most states that require mandatory continuing education contact hours for license and/or certification renewal. AACN recommends consulting with your state board of nursing or credentialing organization before submitting CE to fulfill continuing education requirements.

Refund Policy

Continuing Education Activities are nonrefundable.