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Hire, Develop, Retain: Strategies to Improve Retention in the Critical Care Environment

Author(s): Kelly Kester, Heather Pena

Contact Hours 2.50

CERP C 2.50

Expires Oct 15, 2026

Topics: Healthy Work Environment, Leadership

Role: Manager

Member: Free
NonMember: $25.00

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Activity Summary

Required reading for all learners: Implicit Bias impacts patient outcomes

Retention is a common challenge for nursing teams, and evidence-based strategies to overcome it are often difficult to implement and sustain. Join this foundational session to learn mechanisms and strategies to implement in your departments to enhance hiring, development and retention practices. This is an opportunity for frontline nurses and nursing leaders to learn creative solutions to onboard, engage and retain nurses while improving quality of care and staff satisfaction.


  • Describe ways to evaluate onboarding practices and local retention efforts.
  • Identify key components of the AACN Healthy Work Environment framework to improve staff development and retention.
  • Summarize strategies to implement and sustain onboarding best practices and principles of the AACN Healthy Work Environment framework.

Continuing Education Disclosure Statement

Successful Completion

Learners must attend/view/read the entire activity, read Implicit Bias impacts patient outcomes, and complete the associated evaluation to be awarded the contact hours or CERP. No partial credit will be awarded.


The American Association of Critical-Care Nurses is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

Provider approved by the California Board of Registered Nursing, Provider number CEP 1036, for 2.50 contact hours.

Accreditation refers to recognition of continuing education only and does not imply AACN, ANCC, or CBRN approval or endorsement of any commercial products discussed or displayed in conjunction with this educational activity.


Any relevant relationship between an ineligible company and an individual with the ability to influence clinical content will be identified by the Nurse Planner within the activity. Any relevant relationship between an ineligible company and an individual with the ability to influence clinical content has been mitigated.

AACN programming meets the standards for most states that require mandatory continuing education contact hours for license and/or certification renewal. AACN recommends consulting with your state board of nursing or credentialing organization before submitting CE to fulfill continuing education requirements.

Refund Policy

Continuing Education Activities are nonrefundable.