FAQ, Q and A and the DL on LGBTQIA: Improving Inclusivity of Care

Author(s): Leisl Gilchrist

Contact Hours 1.00

CERP B 1.00

Expires Nov 15, 2026

Topics: Communication, Equity, Diversity and Inclusion

Role: Staff

Member: Free
NonMember: $10.00

Added to Collection

Activity Summary

Required reading for all learners: Implicit Bias impacts patient outcomes

A foundational discussion of the unique needs of the LGBTQIA community as a patient population. This course introduces inclusive vocabulary, communication tools and strategies to improve dialogue and patient relations with LGBTQIA patients, visitors and coworkers. The course also addresses and clarifies common misconceptions persisting in traditional healthcare curricula.


  • Explain terminology used to describe different facets of the LGBTQIA community.
  • Identify health disparities known to occur within this population.
  • Illustrate techniques providers can use to foster supportive conversations with patients and visitors.

Continuing Education Disclosure Statement

Successful Completion

Learners must attend/view/read the entire activity, read Implicit Bias impacts patient outcomes, and complete the associated evaluation to be awarded the contact hours or CERP. No partial credit will be awarded.


The American Association of Critical-Care Nurses is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

Provider approved by the California Board of Registered Nursing, Provider number CEP 1036, for 1.00 contact hours.

Accreditation refers to recognition of continuing education only and does not imply AACN, ANCC, or CBRN approval or endorsement of any commercial products discussed or displayed in conjunction with this educational activity.


Any relevant relationship between an ineligible company and an individual with the ability to influence clinical content will be identified by the Nurse Planner within the activity. Any relevant relationship between an ineligible company and an individual with the ability to influence clinical content has been mitigated.

AACN programming meets the standards for most states that require mandatory continuing education contact hours for license and/or certification renewal. AACN recommends consulting with your state board of nursing or credentialing organization before submitting CE to fulfill continuing education requirements.

Refund Policy

Continuing Education Activities are nonrefundable.