Challenging Behavior: What You Need to Know for Your Patients, the Team and Yourself

Author(s): Barbara Suplit

Contact Hours 1.25

CERP A 1.25

Expires Dec 15, 2026

Topics: Behavioral/Psychosocial

Role: Staff

Member: Free
NonMember: $10.00

Added to Collection

Activity Summary

Required reading for all learners: Implicit Bias impacts patient outcomes

Caring for pediatric patients in today's healthcare setting is complex and sometimes chaotic, especially when caring for a patient that has a behavioral/mental health diagnosis in an acute/critical care area. This session explores the needs of the patient as well as your needs as a frontline care provider, with the goal of increased safety and enhancing the therapeutic relationship between patient and the clinical staff.


  • Initiate a de-brief session with staff after a behavioral/mental health event has occurred on the unit.
  • Establish a set of goals for the debrief that focus on learning about the patient and the enhancement of the team.
  • Identify words that will assist in gathering data while developing a therapeutic relationship with the patient and family.

Continuing Education Disclosure Statement

Successful Completion

Learners must attend/view/read the entire activity, read Implicit Bias impacts patient outcomes, and complete the associated evaluation to be awarded the contact hours or CERP. No partial credit will be awarded.


The American Association of Critical-Care Nurses is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

Provider approved by the California Board of Registered Nursing, Provider number CEP 1036, for 1.25 contact hours.

Accreditation refers to recognition of continuing education only and does not imply AACN, ANCC, or CBRN approval or endorsement of any commercial products discussed or displayed in conjunction with this educational activity.


Any relevant relationship between an ineligible company and an individual with the ability to influence clinical content will be identified by the Nurse Planner within the activity. Any relevant relationship between an ineligible company and an individual with the ability to influence clinical content has been mitigated.

AACN programming meets the standards for most states that require mandatory continuing education contact hours for license and/or certification renewal. AACN recommends consulting with your state board of nursing or credentialing organization before submitting CE to fulfill continuing education requirements.

Refund Policy

Continuing Education Activities are nonrefundable.