Contact Hours 1.00
CERP B 1.00
Expires Dec 31, 2026
Topics: Communication
Role: Manager, APRN, Staff
Member: Free
NonMember: $10.00
NTI Recorded Session NTI24293
Author(s): Nelson Kathryn
Contact Hours 1.00
CERP B 1.00
Expires Dec 31, 2026
Topics: Communication
Role: Manager, APRN, Staff
Required reading for all learners: Implicit Bias impacts patient outcomes
You are having a good day at work until a familiar conflict comes up again. Conflicts between colleagues, management and families are common and can be a significant source of stress contributing to burnout. Learn to assess conflicts and apply practical strategies to navigate conflicts with more confidence and less stress.Learners must complete the entire activity and the associated evaluation AND read Implicit Bias impacts patient outcomes. No partial credit will be awarded.
AccreditationAmerican Association of Critical-Care Nurses is accredited as a provider of
nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
Provider approved by the California Board of Registered Nursing, Provider number CEP 1036, for
{contactHours} contact hours.
The Nurse Planner has determined that no individuals with the ability to control content of this activity have relevant relationships with ineligible companies.
Activities with pharmacotherapeutic credit are to assist the APRN in fulfilling their education requirements for licensure and certification renewals.
Refund PolicyContinuing Education Activities are nonrefundable.