NTI Recorded Session NTI25255

Virtual Care Transformation: Bold Ideas to Innovate Safe Patient Care

Author(s): Theresa M Davis, PhD, RN, NE-BC, CHTP, FAAN; Lisa M McAllister, RN, BSN, CEN, CFRN, EMT-P

Contact Hours 1.25

CERP B 1.25

Expires Dec 31, 2027

Topics: TeleHealth, Patient Safety

Population: Not Applicable (non-clinical topics)

Role: Manager, Staff

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NonMember: $10.00
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Activity Summary

Learn how an accelerator program involves nurses in designing innovative care models. The High Reliability Operations Center (HROC) merges high-impact teams to create situational awareness and effective communication, improve patient flow, ensure adequate resources, and detect patient deterioration. Presenters discuss how modern design is used to address the ergonomic needs of team members while promoting an open-air environment that limits noise, yet allows ease of communication. A virtual tour of the HROC helps the audience visualize the synergy of the team to enhance patient safety.

Objectives

  • Describe how the High Reliability Operations Center enhances effective communication, situational awareness and patient safety.
  • Define the accelerator program where direct care nurses and leaders collaborate to improve the work environment through innovation.
  • Identify how to leverage virtual care to create a seamless system that improves patient care and supports the direct care nurse.

Continuing Education Disclosure Statement

Criteria for Awarding Contact Hours

Learners must complete the entire activity and the associated evaluation AND read Implicit Bias impacts patient outcomes. No partial credit will be awarded.

Accreditation

American Association of Critical-Care Nurses is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
Provider approved by the California Board of Registered Nursing, Provider number CEP 1036, for {contactHours} contact hours.

Disclosures

The Nurse Planner has determined that no individuals with the ability to control content of this activity have relevant relationships with ineligible companies.

Activities with pharmacotherapeutic credit are to assist the APRN in fulfilling their education requirements for licensure and certification renewals.

Refund Policy

Continuing Education Activities are nonrefundable.