Well-Being, Work Environment Affect Medical Errors

May 04, 2021

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Study in American Journal of Critical Care finds that critical care nurses in better physical and mental health and whose organizations support their well-being report fewer medical errors

COLUMBUS, Ohio – May 4, 2021 – A study led by The Ohio State University College of Nursing finds that critical care nurses in poor physical and mental health reported significantly more medical errors than nurses in better health.

The study, which was conducted before the COVID-19 pandemic, also found that “nurses who perceived that their worksite was very supportive of their well-being were twice as likely to have better physical health.”

"Critical Care Nurses' Physical and Mental Health, Worksite Wellness Support, and Medical Errors" is published in the American Journal of Critical Care.

“It’s critically important that we understand some of the root causes that lead to those errors and do everything we can to prevent them,” said lead author Bernadette Melnyk. She serves as vice president for health promotion, chief wellness officer and dean of the College of Nursing at Ohio State.

The authors quoted research on the prevalence of stress, anxiety, depression and burnout symptoms among critical care nurses as a basis for examining the potential correlation between well-being and medical errors. The study surveyed nearly 800 members of the American Association of Critical-Care Nurses.

“It’s clear that critical care nurses, like so many other clinicians, cannot continue to pour from an empty cup,” Melnyk said. “System problems that contribute to burnout and poor health need to be fixed. Nurses need support and investment in evidence-based programming and resources that enhance their well-being and equip them with resiliency so they can take optimal care of patients.”

Study findings included:

  • Of those surveyed, 61% reported suboptimal physical health, while 51% reported suboptimal mental health.

  • Approximately 40% screened positive for depressive symptoms, and more than 50% screened positive for anxiety.

  • Those who reported worse health and well-being had between a 31% to 62% higher likelihood of making medical errors.

  • Nurses who reported working in places that provided greater support for wellness were more than twice as likely to have better personal health and professional quality of life compared with those whose workplace provided little or no support.

The Ohio State Wexner Medical Center has several programs to promote clinician well-being, including its employee assistance program, which offers confidential mental health resources and services such as counseling, mindfulness coaching and its Stress, Trauma and Resilience (STAR) Program that offers the Buckeye Paws pet therapy program to promote building coping and resilience skills.

The authors mention that levels of stress, anxiety and depression are likely even higher in the current environment than before the pandemic, when the study was conducted.

“The major implication of this study’s findings for hospital leaders and policymakers is that critical care nurses whose well-being is supported by their organizations are more likely to be fully engaged in patient care and make fewer medical errors, resulting in better patient outcomes and more lives saved,” the researchers wrote.

To access the article and full-text PDF, visit the AJCC website at www.ajcconline.org.

About the American Journal of Critical Care: The American Journal of Critical Care (AJCC), a bimonthly scientific journal published by the American Association of Critical-Care Nurses, provides leading-edge clinical research that focuses on evidence-based-practice applications. Established in 1992, the award-winning journal includes clinical and research studies, case reports, editorials and commentaries. AJCC enjoys a circulation of more than 130,000 acute and critical care nurses and can be accessed at www.ajcconline.org.

About the American Association of Critical-Care Nurses: For more than 50 years, the American Association of Critical-Care Nurses (AACN) has been dedicated to acute and critical care nursing excellence. The organization’s vision is to create a healthcare system driven by the needs of patients and their families in which acute and critical care nurses make their optimal contribution. AACN is the world’s largest specialty nursing organization, with more than 130,000 members and over 200 chapters in the United States

American Association of Critical-Care Nurses, 27071 Aliso Creek Road, Aliso Viejo, CA 92656; 949-362-2000; www.aacn.org; facebook.com/aacnface; twitter.com/aacnme