AACN's national office will be closed for a summer pause from July 15-19, 2024.

Return & Refund Policy

Added to Collection

AACN offers the latest, high-quality products and resources, and we want you to be 100 % satisfied. If for any reason you are not satisfied with your purchase, items must be return within 90 days to be considered for a full refund. Shipping charges are non-refundable with the exception of damaged or defective items. (Please see the policy below regarding items ineligible for credit or refund.)

  • Returns must be unworn, in the state you received them and in the original packaging.
  • Refunds will be issued in the form of the original payment.
  • A copy of the packing slip must accompany all returns. You may use the return label on the upper right portion of your packing slip. Or, send your return to the address below:

    AACN Fulfillment
    ATTN: Store Returns
    27081 Aliso Creek Road, Suite #100
    Aliso Viejo, CA 92656

The following items are ineligible for refund or credit:

  • All clearance items
  • Digital Products – Such as disc materials and all online products

Return Policy for Bookstores and Resellers

Returns will be accepted for up to 90 days after initial purchase from AACN.
  • A 15 % restocking fee will be assessed.
  • Shipping and handling is nonrefundable.
  • All returned merchandise must be received by AACN in mint resalable condition (the definition of mint is a new appearance inside and out with no bent covers, edges or scuffmarks and no shelf wear). If merchandise returned to AACN is out of print, or not in mint condition as described above, a refund will not be issued. Exceptions are not permitted.

Terms and conditions are subject to change without notice.