AACN offers the latest, high-quality products and resources, and we want you to be 100 % satisfied. If for any reason you are not satisfied with your purchase, items must be return within 90 days to be considered for a full refund. Shipping charges are non-refundable with the exception of damaged or defective items. (Please see the policy below regarding items ineligible for credit or refund.)
- Returns must be unworn, in the state you received them and in the original packaging.
- Refunds will be issued in the form of the original payment.
- A copy of the packing slip must accompany all returns. You may use the return label on the upper right portion of your packing slip. Or, send your return to the address below:
ATTN: Store Returns
27081 Aliso Creek Road, Suite #100
Aliso Viejo, CA 92656
The following items are ineligible for refund or credit:
- All clearance items
- Digital Products – Such as disc materials and all online products
Return Policy for Bookstores and ResellersReturns will be accepted for up to 90 days after initial purchase from AACN.
- A 15 % restocking fee will be assessed.
- Shipping and handling is nonrefundable.
- All returned merchandise must be received by AACN in mint resalable condition (the definition of mint is a new appearance inside and out with no bent covers, edges or scuffmarks and no shelf wear). If merchandise returned to AACN is out of print, or not in mint condition as described above, a refund will not be issued. Exceptions are not permitted.
Terms and conditions are subject to change without notice.