Customer Support

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Sales Support

Your E-Learning Team is here to provide excellent customer support related to E-Learning services from AACN. If you have any questions about getting started with our E-Learning courses, we’d like to provide the answers. You can reach an E-Learning Customer Support Representative Monday through Friday from 8:15 a.m. – 4:30 p.m. (PST) by email or phone:

Our customer support team can also assist you with placing an order (whether for an individual or an organization), renewing a site license, purchasing additional end-user licenses, change of a site administrator or inquiries about a CNE certificate. We’re looking forward to hearing from you.

Technical Support

Should you run into difficulties of a more technical nature, please contact our Help Desk at:

Our Help Desk is available any time — 24 hours a day, seven days a week (including holidays) — to take your request for support with technology issues like error messages, Web browser configurations and system failures.

Please make sure your computer system meets the technical system requirements for AACN E-Learning beforehand because only systems which meet the requirements are supported by the Help Desk.